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Pricing

Transparent pricing. One fee. Your whole team.

Three tiers, sized by team complexity. Fixed platform pricing — no per-seat fees, no usage charges. Optional success-based BD pricing available for firms that want Emma to support framework growth.

Foundation

Best for HV design consultancies with up to 10 engineers

£2,495 /mo

£2,495/month · £29,940/year

12-month commitment, monthly billing

Less than one part-time graduate engineer on payroll

Pays for itself if OpsWork saves less than 1 hour per engineer per week.

  • Right-sized for up to 10 engineers
  • All 6 AI agents — Emma, Sarah, James, Robert, Michael, Paul
  • Email support, within 1 working day
  • Standard onboarding (14-day implementation)
Most popular

Standard

Best for 11–25 person consultancies and ICP delivery teams

£4,995 /mo

£4,995/month · £59,940/year

12-month commitment, monthly billing

Less than one mid-level engineer fully loaded (salary + NI + pension)

Break-even at 0.8 hours per engineer per week.

  • Right-sized for 11–25 person teams
  • All 6 AI agents
  • Priority support, within 4 hours during UK business hours
  • Custom templates tuned to your DNO framework
  • Quarterly business review with Saqib, including roadmap input

Enterprise

Best for ICPs, EPCs and turnkey substation delivery teams managing multiple live projects

£9,995 /mo

£9,995/month · £119,940/year

12-month commitment, monthly billing

Less than two senior engineers fully loaded

Break-even at less than 1 hour per delivery person per week.

  • Built for unlimited delivery team size
  • All 6 AI agents
  • Dedicated onboarding lead and account manager
  • Enterprise SLA — 1-hour response, 99.5% uptime target, defined in MSA
  • Bespoke contract terms and custom integrations negotiable in Enterprise MSA

14-day implementation guarantee. If implementation runs past day 14 for reasons within our control, we credit one month and continue at our cost until full handover.

Optional success-based BD pricing available for firms targeting framework growth. Core OpsWork pricing is fixed by tier.

Our commitment

£30,000 of measurable capacity returned in your first 90 days, or we exit the contract.

If OpsWork has not demonstrably returned at least £30,000 of operating capacity to your team in the first 90 days, we waive the remaining 9 months of your annual commitment. No charge. No obligation.

Measured against your live workload — enquiries processed, NERS evidence maintained, NEC4 obligations tracked, drawings registered, AfPs drafted, subcontractors compliance-checked. Calculation method agreed in writing during implementation.

Not sure which tier fits? A 20-minute demo will tell you.

Book your 20-minute demo

We will recommend the right tier based on your firm size, project workload and compliance burden.

Common questions

Questions engineers ask before they sign.

Is this the same as Microsoft Copilot Studio? +

No. Copilot Studio is a general-purpose configuration tool that takes 8–26 weeks to build workflows and requires a Power Platform specialist. OpsWork is a finished product built specifically for UK HV work. It deploys in 14 days because the workflows are already built and tested in production.

What data leaves our tenant? +

Customer data is processed inside your Microsoft 365 tenant and Azure subscription. Every agent runs in your Azure subscription. Designed so OpsWork Ltd has no routine access to your content after deployment unless explicitly approved for support.

Does it replace our engineers? +

No. Client-facing, irreversible and material actions require human approval before anything reaches a client. OpsWork handles the administration around engineering — never the engineering itself.

How does human approval work? +

Every decision the agents propose arrives to you as Approve / Tell [agent] / Postpone. Nothing goes to a client, a register, or a document without a human approval. The audit trail records every decision and who made it.

What do we need before deployment? +

A Microsoft 365 Business Basic subscription (minimum), an Azure subscription, and 14 days of access for our team to configure and test. You do not need Power Platform, Dynamics 365, or any additional Microsoft licences.

Can it work with our existing SharePoint structure? +

Yes. We map your existing structure during Days 6–9. We do not require you to reorganise your SharePoint. The agents adapt to how you already work.

What happens if an agent produces incorrect output? +

Every output is reviewed by you before use. The agent includes its confidence score and source references so you can verify. Tell [agent] is the correction mechanism — corrections improve the agent over time.

How is OpsWork removed if we stop using it? +

We remove the app registrations, the agent identities, and the Logic Apps. Your data — SharePoint lists, documents, project register — remains exactly as it was. Nothing is deleted. Nothing is ours.