Six AI agents — OpsWork

Business Development

Emma

· Classifies every DNO enquiry within minutes — scope, urgency, fee estimate, completeness score
· Drafts acknowledgement and quotation for your approval — never sent without it
· Watches the tender portals — Contracts Finder, Find a Tender, Achilles, Constructionline — so you don't have to
· LinkedIn BD management and client outreach drafts
· CRM contact database and account intelligence
· Win-loss tracking and pipeline forecasting
· Case study generation from completed projects
· Quote follow-up and RFI chasing

Compliance & Quality

· Maintains NERS passport daily — Section 13, competency matrix, annual reviews with AO sign-off
· Compiles ISO 9001 audit evidence and technical audit register (NERS Section 8.1)
· CDM 2015 Designer Risk Register, COSHH register, method statement register
· ISO 14001 environmental management — aspects register, objectives tracking, compliance evaluation
· ISO 45001 occupational health and safety — hazard log, incident register, management review evidence
· ISO 19650 information management — document control, BIM execution plans, master information delivery plan
· RAMS and Inspection and Test Plans prepared per project
· LRQA surveillance preparation — evidence packs ready every working day

Project Management & Contracts

Project Management

· Tracks every NEC4 early warning, compensation event and programme milestone before they become claims
· DNO outage notification windows and customer notice tracking
· Project Lifecycle Procedure (NERS v10 Section 1.1)
· Live meeting minutes — Teams transcript to structured actions
· RFI and TQ register per project
· Submittal cycle tracking and overdue alerts
· Programme drift detection
· Final account preparation support

Contracts & Legal

· Keeps one register of every contract — customer, supplier, framework, subcontractor — with liability cap, indemnity and review dates
· Tracks active NDAs by counterparty, scope and expiry
· Tracks professional indemnity exposure against your cover and flags work that may need review before you sign
· Monitors framework-agreement obligations and reporting deadlines
· Maintains a regulatory compliance calendar with reminders
· Keeps a dispute and claims log with status, value and next action
· Reads a contract and highlights unusual duties, liability caps and deviations for your review — never approves
· Maintains an anti-bribery and gifts register per the Bribery Act 2010, plus company secretarial records

Engineering

· Engineering Knowledge Base — ENA, HSE, BSI, IEC, NEC4, DNO documents indexed and searchable by clause
· Drawing register (ISO 19650), DWG metadata extraction, stale calculation detection
· Standards search by clause, voltage band, DNO and project context
· Cable rating verification against IEC 60287 inputs and BS EN 50522 earthing constraints
· Calculation register — links every output to source single-line diagram and standards basis
· CDE housekeeping — file naming, version control, ISO 19650 information container compliance
· Standards update alerts — flags affected projects when a referenced standard revises
· Cross-references between standards — Robert shows how IEC 60287 inputs flow into BS EN 50522 earthing assumptions

Finance

· Drafts every Application for Payment with the supporting evidence already attached
· Compensation event cost tracking
· WIP reporting and budget vs actual
· Cashflow forecasting
· Credit control — automatic overdue invoice chasing
· Retention and bond tracking
· Accountant pack preparation

HR & Admin

· Runs the full pre-engagement check on every subcontractor — IR35, insurance, CSCS, CHAS/SSIP, RAMS — before they get site access
· Annual framework PQQ renewals — SSEN, NGED, UKPN, SPEN
· CPD and training record management
· Insurance renewal coordination
· Companies House filing
· HR onboarding and right-to-work checks